It’s a good idea to have a privacy policy for your public adjusting website. Since I cannot provide legal advice, this will be a template that you should adapt and have reviewed by a legal professional to ensure it complies with all applicable laws and regulations (like CCPA, GDPR, etc., depending on where your users are located).
Privacy Policy
Last Updated: June 14, 2025
Welcome to [Your Website Name] (the “Website”), operated by [Your Company Name] (“we,” “us,” or “our”). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, [Your Website URL], and use our services.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Website.
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Website after the date such revised Privacy Policy is posted.
1. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Website includes:
- Personal Data: Personally identifiable information, such as your name, mailing address, email address, phone number, and property details (e.g., address of damaged property, type of damage), that you voluntarily give to us when you express an interest in obtaining information about us or our services, when you participate in activities on the Website, or otherwise contact us.
- Derivative Data: Information our servers automatically collect when you access the Website, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Website.
- Financial Data: Information related to your financial situation, such as insurance policy details, claim numbers, and potentially banking information if necessary for direct deposit of claim settlements. This data is collected securely and only when necessary for providing our services.
- Data from Social Networks: User information from social networking sites, such as [Specify Social Networks, e.g., Facebook, Google+], if you connect to our Website through these networks.
- Mobile Device Data: Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Website from a mobile device.
2. How We Use Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Website to:
- Provide and manage our public adjusting services.
- Process your inquiries and requests.
- Communicate with you about your claim, policy, and our services.
- Send you administrative information, such as updates to our terms, conditions, and policies.
- Improve the efficiency and operation of the Website.
- Monitor and analyze usage and trends to improve your experience with the Website.
- Perform other business activities as needed.
- Prevent fraudulent transactions and monitor against theft.
- Comply with legal obligations.
3. Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
- By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, or safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
- Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. These third parties are obligated to protect your information and use it only for the purposes for which it was disclosed.
- Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us.
- With Your Consent: We may disclose your personal information for any other purpose with your consent.
4. Tracking Technologies
- Cookies: We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Website to help customize the Website and improve your experience. When you access the Website, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Website.
- Website Analytics: We may partner with selected third-party vendors, such as Google Analytics, to allow tracking technologies and remarketing services on the Website through the use of first party cookies and third-party cookies, to, among other things, analyze and track users’ use of the Website, determine the popularity of certain content and better understand online activity. By accessing the Website, you consent to the collection and use of your information by these third-party vendors. You are encouraged to review their privacy policy and contact them directly for responses to your questions. We do not transfer personal information to these third-party vendors.
5. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.
6. Policy for Children
We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.
7. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal data, including:
- Right to Access: The right to request copies of your personal data.
- Right to Rectification: The right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure: The right to request that we erase your personal data, under certain conditions.
- Right to Restrict Processing: The right to request that we restrict the processing of your personal data, under certain conditions.
- Right to Object to Processing: The right to object to our processing of your personal data, under certain conditions.
- Right to Data Portability: The right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us using the information in Section 8 below.
8. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
floclaims@gmail.com